Podcast
58. AI Impact on Customer Service
AI is here, and it’s bigger than the internet, according to Tim Warren, CEO and founder of Ambit. How you use it in your business
Lightwire
17/07/2023
AI is here, and it’s bigger than the internet, according to Tim Warren, CEO and founder of Ambit. How you use it in your business
Up until 2009, the year in which nbn™.co was created, many small businesses in Australia relied on dial-up internet as the most common and affordable
In this era of state-sanctioned cyber warfare, Is your business approach to cybersecurity up to date? How can you keep your business and your clients,
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In this episode, Brendan is joined by Ryan Spillane, the CEO of 360 Consulting, an IT-focused advisory company. Together they tackle key topics essential for
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Nigel Moore runs The Tech Tribe an organisation with over 4,000 MSPs as members, so he knows a thing or two about how to successfully
May is as good as gone and we’re half way through the year, so it’s time for another monthly newsletter, which as always, is focused
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Wayne Small, the CEO of SMBiT Professionals, joins Brendan to explore the challenges and opportunities in the MSP industry, with a specific focus on the
The key takeaways from Ultrafast Broadband (UFB) provisioning: UFB orders with an existing ONT take roughly 48 hours to activate New UFB orders where an
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The S-L Index 2023 Annual Compensation Report is out! And it is the focus of this week’s episode. Peter Kujawa, VP – of Service Leadership,
We’re taking a different approach to your newsletter this month as we want to share a bit about what makes Lightwire tick, the special sauce